bk33 fun Privacy Policy
This document fully describes how your personal information is collected, for what purposes it is used, and how it is kept secure on the bk33 fun platform.
This privacy policy applies to all services and features of the bk33 fun platform. It takes effect when you use our website, create an account, make a deposit or withdrawal, or participate in our games section. This document must be read alongside bk33 fun's Terms and Conditions, as both together form the complete framework of the relationship between you and us.
We believe your personal information belongs to you. For that reason, we collect only what is necessary and do not use it beyond the stated purposes. This policy also explains your rights regarding your information and how to exercise those rights.
1. Data Collection and Sources
bk33 fun collects user information from various sources. The sources and types of information collected are described below.
1.1 Registration and Account Information
Information you provide when creating an account:
- Full name and date of birth
- Valid mobile number and email address
- Username and password
- Current address and national identity card details (for identity verification where applicable)
1.2 Financial Transaction Information
We collect payment-related information during deposits and withdrawals. This includes records of transactions made via bKash, Nagad, Rocket, Upay, and bank transfers. We do not collect full payment card numbers or bank passwords.
1.3 Automatically Collected Information
The following information is recorded automatically while you use the platform:
- IP address and device type
- Browser and operating system details
- Duration of use and navigation patterns
- Cookie and session data (see Section 6 for details)
1.4 Game and Betting Activity Information
Which games you have played, how much you have wagered, your win/loss history, and records of bonus usage are linked to your account. This information is used to maintain account security and to implement our responsible gaming policy.
2. Purpose of Data Use
bk33 fun uses your information only for specific and lawful purposes. Those purposes are clearly listed below:
| Purpose | Type of Information Used |
|---|---|
| Account creation and management | Name, email, mobile number, password |
| Identity verification (KYC) | National identity card, date of birth |
| Financial transaction processing | Payment method details, transaction history |
| Fraud prevention and security | IP address, device information, login history |
| Customer support | Account information, communication history |
| Promotions and bonus offers | Gaming activity, preference list |
| Platform improvement | Usage patterns, technical information |
3. Data Sharing with Third Parties
bk33 fun may share information on a limited basis in the specific cases below:
3.1 Payment Processors
Information necessary to complete deposits and withdrawals is shared with bKash, Nagad, Rocket, Upay, and banking partners. These organisations operate under their own privacy policies.
3.2 Game Software Providers
The minimum information required to operate games may be shared with game developers including Pragmatic Play, PG Soft, Evolution, JILI, and Spribe, among others. Personal identity details are not transferred to them.
3.3 Legal Obligations
Information may be disclosed in response to applicable laws in Bangladesh or lawful directives from authorities. In such cases, we provide only the information legally required.
3.4 Technology and Infrastructure Services
Operational data may be shared with selected providers for website hosting, cybersecurity analysis, and technical support. These organisations are contractually bound to uphold our privacy standards.
4. Data Security Measures
bk33 fun follows industry standards to protect your information. Our security framework is described below:
Encryption
All data transmissions are encrypted via SSL/TLS. Passwords are never stored in plain text — they are kept only in hashed form.
Access Control
Only authorised staff may access user information, and only within the scope of their specific responsibilities. Internal access logs are reviewed on a regular basis.
Security Monitoring
Automated monitoring is active to detect unauthorised access attempts. When suspicious activity is identified, immediate action is taken.
Data Backup
Important data is regularly backed up to secure servers so that no information is lost due to technical issues.
5. User Rights
Every user registered at bk33 fun has the following rights regarding their personal information:
5.1 Right to Access Information
If you wish to know what information we hold about you, contact our support team with a request. We will provide a summary of that information within a reasonable time.
5.2 Right to Correct Information
If any information in your account is incorrect or outdated, it can be corrected through account settings or via support. Changing certain identity-verification details may require additional verification.
5.3 Right to Close Account
You may request to close your account at any time. After account closure, certain information may be retained for a specified period to meet legal and financial record-keeping obligations.
5.4 Right to Opt Out of Marketing Communications
If you do not wish to receive promotional emails or messages, you can turn them off through account settings or via the 'Unsubscribe' option in any email. Important service-related messages will continue to be sent.
6. Cookies and Tracking Technologies
Cookies and similar technologies are used on the bk33 fun website. Cookies are small text files stored in your browser that help the website recognise you on each visit.
Essential Cookies
These cookies are essential for maintaining login sessions and ensuring security. Disabling them will disrupt the core functionality of the site.
Functional Cookies
These cookies are used to remember your preferred language, display settings, and other preferences, so you do not need to reconfigure them on each visit.
Analytics Cookies
Analytics cookies are used to understand which pages of the site are visited most and how users navigate. This information is used to improve the site and is not personally identifiable.
You can control or delete cookies through your browser settings. However, disabling certain cookies may cause some features of bk33 fun to not work correctly.
7. Data Retention Period
bk33 fun retains user information only for as long as necessary. The retention period depends on the type of information and the purpose for which it was collected:
Active Account Information
All account information is retained while the account is active. After account closure, certain information is kept for a specified period in accordance with applicable legal and financial record-keeping regulations.
Transaction Records
Detailed financial transaction information is kept for the prescribed period for audit and necessary record-keeping purposes.
Technical Logs
Server logs, session data, and security-related information are generally retained for a short period and are regularly deleted in the absence of security incidents.
8. Protection of Minors
All services on bk33 fun are for users aged 21 and above only. We do not knowingly collect personal information from anyone under the age of 21. Age is verified at registration, and if an account holder is found to be under 21, that account is closed immediately and the associated information is deleted.
If a parent or guardian believes their minor child has registered on our platform, please contact our support team. We will act promptly. For more information, read our responsible gaming guidelines.
9. Policy Changes and Updates
bk33 fun may update this privacy policy from time to time. For any significant changes, we will notify users through one or more of the following methods:
- A notice banner will be displayed on the site
- A notification will be sent to the registered email address
- The "Last Updated" date at the top of this page will change
Continued use of the platform after a policy change will be taken as your agreement to the updated policy. We therefore recommend that you review this page regularly.
10. Contact and Complaints
If you have any questions, concerns, or requests regarding your personal information or this privacy policy, please contact our support team. Our support team is available seven days a week, 24 hours a day, in both Bengali and English.
Contact Methods
To learn more about us, read the About Us page. For answers to common questions, see the FAQ section.